 1. DISCALIMER

 Copyright (c) 2003		Granch Ltd. (tm).  		All rights reserved.

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	$Id: FAQ,v 1.5 2005/10/04 12:11:54 shelton Exp $

Q: Recently I have added server baobab.com in scchosts file, but in spite of this
   mail from this server declined.
A: You should add in scchosts file not domain name, but mail gate name (IP address)
   Please, start filter with --no-delete key and look in saved header of declined
   message, search address in lines after "Message tracing" and write it in scchosts
   file. Please, keep in mind, that filter control connection, not From: header. So,
   when you receiving your mail through mail gate, you cannot manage connection with
   server baobab.com. Try to add users from this server in sccusers file or add your-
   self some privileges (i.e. codepage). Future releases will be some more controls
   (i.e. List-ID)

Q: I setup -D 110, but nothing debugging info appears in log
A: To view debugging information, you should reconfigure filter with --with-debug
   configuration parameter, and recompile it with 'make clean all'

Q: I stopped filter and immediately start it. Filter started, but got broken
A: After stopping filter. you must wait 2-3 sec. This time closing communication
   socket with sendmail. When you restart filter too quickly, filter started (socket
   still exists) but got broken because socket already closed and deleted. You
   must keep a timeout between each stop and start at least 3 sec. I recommend using
   timeout before stopping filter and starting again 5 sec. When you'll use script
   sccmilter.sh in /usr/local/etc/rc.d to start/stop/restart filter, it has already
   this timeout set.

Q: Can I use reqular expressions in scchosts and sccusers file?
A: No, you cannot. Probably, in future releases, this will be.

Q: Filter crashed suddenly.
A: Probably, you encountered a bug. Please, repeat this with -D 110 (and filter,
   configured and compiled  with --with-debug). If problem repeated, please mail me
   part of maillog with message tracing and crashing message itself.

Q: I set up to prohibite HTML messages arriving for me, but some HTML messages
   'leaks' in spite of this.
A: Filter can detect HTML-ing not for all messages. Today it cannot detect HTML-ing
   when 'nested multipart' message will arrived (See spamtest2 file as example of
   these mail). When you'd like to stop these mails in future, please send me these
   mail (with full headers), I'll analyze mail arriving and modify filter code.

Q: All incoming and outgoing mail saves in spam isolator!
A: Please, check starting parameters in sccmilter.sh script and/or debug level (when
   debug compiled-in). When debug level is >= 100, ANY mail will saved unconditionally.
   When --nodelete specified, ANY mail will saved. When --spam-no-delete specified,
   only mail classified as spam, will saved.
